Policies and Procedures

Privacy Policy – wearememphis.com

(Last Updated: May 25th, 2018)

We Are Memphis is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.

“You” or “Your” means you as a participant in or as a user of the wearememphis.com website. “We” or “Our” or “Us” means We Are Memphis. “Our site” means wearememphis.com.

All information transmitted, printed or otherwise submitted to wearememphis.com via this website shall be deemed to be the property of We Are Memphis and We Are Memphis shall be free to use such information for any lawful purpose as detailed herein.

This site contains links to other sites and we are not responsible for the privacy practices or the content of such sites.

We reserve the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law.

Section 1: Collected Information

We automatically collect and/or track the following:

  1. Web page http headers (home server domain names, IP address, type of client computer, and type of Web browser);
  2. information knowingly provided by you through on-line forms, registration forms, surveys, and/or other entries, such as email addresses, personal, financial or demographic information;
  3. information, user specific or aggregate, on what pages our visitors access; and
  4. E-mail addresses of visitors that communicate with wearememphis.com via e-mail.

Section 2: Use of Data Collected

We use your personal, demographic and profile data to enhance your experience at our site and to enable us to present content we think you might be interested in. We use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes, and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry.

Section 3: Disclosure of Data to Third Parties

If you choose to provide personal information, it will be used for the following purposes:

  1. considering you for a wearememphis.com product;
  2. as required by law; and
  3. for marketing products and services which we determine, in our sole judgment, that you might find of interest. We reserve the right to share, rent, sell, or otherwise disclose data we collect to third parties. Any third party we share, rent, sell, or otherwise disclose data to will be prescreened by us, determined by us to be reputable, and will use the personal data for marketing products and services which we determine, in our sole judgment, that you might find of interest.

Section 4: Your Opt-Out Rights

You may opt-out of receiving communications from us and/or our partners by not submitting your information. We also allow you to remove your information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can remove your information from our marketing lists by clicking on the “Unsubscribe” link at the bottom of every email we send you, or by sending your request, in writing, via email to: support@wearememphis.com

Section 5: We Do Not Intend to Collect Data from Children

The information and services provided to us or our affiliates, sponsors, and advertisers are not intended to be viewed by children (under 18 years old). No information collected from children is knowingly used for any marketing or promotional purposes whatsoever, either inside or outside wearememphis.com. No part of wearememphis.com’s web site is structured to attract anyone under the age of 18.

Section 6: Our Right to Contact You

We reserve the right to contact you regarding your account status and changes to subscriber agreements, privacy policy, or any other policies or agreements relevant to you.

Section 7: Our Right to Change

We reserve the right to change this policy at any time by notifying you of the existence and location of the new or revised privacy policy or by posting the changes online at our site.

Section 8: Our Contact Information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via email sent to: support@wearememphis.com

Section 9:  Anti Spam Policy. Can-Spam Act Compliance

wearememphis.com is dedicated to ensuring compliance with the ‘Can-Spam Act’, which took effect January 1, 2004. You may receive email from We Are Memphis in the following circumstances:

  1. Acknowledging your application has been received and requesting additional action
  2. Requests for additional information to support your current application
  3. Response to your inquiries regarding the status of your transactional requests
  4. Thanking you for your valued business
  5. Advertisements for our products, services, changes in services, new product availability
  6. Advertisements for third party products and services where we have determined that such product or service may be of interest to our customers

To ensure compliance with the Can-Spam Act, wearememphis.com has implemented the following guidelines for email delivery:

  1. All emails sent to you by We Are Memphis will clearly identify We Are Memphis as the sender. FROM / SENDER: someone@wearememphis.com  (NOTE: The actual sender will alter from department to department, but all from addresses will end with @wearememphis.com ).
  2. The Subject Line of any email you receive will always accurately describe the subject matter of the email.
  3. Any email from We Are Memphis will include the ability to unsubscribe from future email messages.
  4. Unsubscribing will ensure the customer is removed from ALL lists at We Are Memphis; this excludes customer service emails regarding the processing and status of a current product.
  5. All emails sent to you directly by We Are Memphis include valid postal address information in the footer.
  6. All third party marketing partners are required to comply with the Can-Spam Act.
  7. Emails sent to you directly by We Are Memphis will include an email address and physical address where you can send suggestions, complaints or other correspondence.

Section 10: Information for ISPs

Web site: wearememphis.com

Email Address: support@wearememphis.com

We Are Memphis understands consumers’ concerns over the use of their personal information. We hope this information will relieve any concerns your company may have regarding our email policies. We Are Memphis and its affiliated sites use only an “opt-in or opt out” method of obtaining customer information, and it is not our policy or desire to send unsolicited email. We obtain email addresses and personal information from third parties that follow the same set of policies. We Are Memphis email messages sent always include information about the origin of the emails and instructions on how recipients can unsubscribe from receiving future email messages.

Use of Cookies

Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site”s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser”s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

You can find out more about Google’s stand on privacy policies here: https://support.google.com/adwords/answer/2549063?hl=en

May 25th, 2018 European General Data Protection Regulation Update

By choosing view this site, you agree that We Are Memphis’s sites use cookies, similar tracking, and storage technologies, and information about the device you use to access our sites to enhance your viewing, listening and user experience, personalize content, personalize messages from We Are Memphis’s sponsors, provide social media features, and analyze We Are Memphis’s traffic. This information is shared with social media services, sponsorship, analytics and other third-party service providers.

Information Obtained Automatically Through Technology

Depending on which Services you use and how you access them, the information collected automatically through technology, such as access logs, cookies, pixels and other tracking technologies, may include:

  • Internet Protocol Address (IP address)
  • The domain name of your Internet Service Provider
  • The website, application, platform or service you visited before and after visiting our Services.
  • Information about your computer or mobile device, and their browser, operating system, settings and software.
  • Unique device identifiers on your mobile device, including as applicable the Apple or Google advertising identifiers.
  • Your approximate geographic location (derived from requested header information, such as your IP address) and/or more precise location information if you have given wearememphis.com consent to receive this information for an wearememphis.com application on your mobile device.
  • The dates, times, duration and frequency of your interactions with our Services, search terms, the media files you download, interact with or share, favorites you select, and your navigation path through our Services.
  • Listening data, including information about your interactions with wearememphis.com podcasts and other media files, such as time and date stamps for when a file is downloaded and when playback of a particular segment or sponsorship message starts, stops, is skipped or paused.
  • Information about your interactions with our email messages.
  • Any errors you encountered during your use of the Services.
  • If you sign in to the Services from a social networking service (“SNS”), we receive your email address and certain profile information from such SNS in accordance with its privacy policy and your SNS account privacy settings.

From time to time, We Are Memphis will enter into an arrangement with a third party website to allow individuals to opt into our marketing program on those third party websites. In each case the third party websites have represented and warranted to us, among other things,

  1. that the data was collected voluntarily from individuals on website registrations and co-registrations,
  2. that the sellers have a right, under any applicable privacy statements, to transfer the data to us, and
  3. that We Are Memphis has the right to send marketing offers to the individuals.

We hope this information satisfies any questions or concerns you may have regarding the email practices of We Are Memphis. If you have additional questions or wish to discuss this matter further, please contact us at: support@wearememphis.com